Shipping policy
Last updated: May 09, 2025
Thank you for shopping with Blue Paw! We’re dedicated to getting your order to you as quickly and smoothly as possible. Please review our shipping and delivery options below.
Order Processing: Please allow 1–2 business days to process your order.
You’ll receive an email confirmation once your order is on the way!
Refunds, Returns & Exchanges: We accept returns within 30 of delivery, provided the item is Unused and in original packaging and condition. See Return Policy. We’ll refund the order total minus shipping costs.
Damaged or faulty items?
Please email us at Blueofficialpaw@gmail.com with Your order number, Photos of the issue and a description of issue. We’ll review each case individually and aim to resolve the issue to your satisfaction.
Need Help? If you have any questions or concerns about your order, shipping, or anything else, reach out to us: support@bluepawofficial.com
Delivery Methods & Charges
We offer three shipping methods for online orders:
- Standard Ground Shipping
- 2-Day Delivery
- Next-Day Delivery
| Shipping Type | Cost (USD) | Delivery Time* |
|---|---|---|
| Standard Ground Shipping |
 FREE for orders over $150.00 $10.00 (flat rate) for orders under $150.00 |
2–7 Business Days |
| 2-Day Delivery |
FREE For BLUE PAW VIP-Gold  $20.00 (flat rate) |
2 Business Days** |
| Next Day Delivery | $30.00 (flat rate) | 1-2 Business Day** |
*Delivery times are estimates and may vary by location.
**Orders must be placed by 1 PM EST to qualify for Next Day Delivery.
***Final cost may vary based on promotions or membership status.
*Delivery times are approximate. Saturdays, Sundays and Bank Holidays are not considered Business Days.
** Orders must be placed before 12pm ET. Orders placed after 12pm ET will ship on the next business day. Next-Day orders placed before 12pm ET on Fridays will be delivered on Saturday.
*** Enjoy free standard ground shipping on all purchases of $150.00 or more in the U.S. on Bluepawofficial.com, before tax and applicable charges are applied. Offer is automatically applied at checkout online. No adjustments to prior purchases. Cannot be redeemed or exchanged for cash. Offer, duration and delivery times are subject to change without notice. If you choose 2-Day shipping, additional charges will apply.
NOTE: All deliveries to Puerto Rico, Guam, APO/FPO and P.O. boxes are shipped via our Standard Ground Shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery, which means they may not be eligible for Standard Ground Shipping.
Some Items May Ship Separately
Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
Shipping To Multiple Addresses
We currently do not ship orders to multiple addresses. Please place separate orders for each shipping address.